Refund Policy

1. Returns & Refund Eligibility

At Luxury Work Wear, we take pride in the quality of our products. Due to the nature of our luxury workwear, we only accept returns and refunds for defective or damaged items.

To qualify for a return or refund:

• The item must be unused, unworn, and in its original packaging.
• A request must be submitted within [X] days of receiving the order.
• Proof of purchase (order number) and photographic evidence of the defect/damage must be provided.

2. Non-Refundable Items

We do not offer refunds or returns for:

• Change of mind or wrong size selection (please refer to our size guide before purchasing).
• Pre-order items (unless defective or damaged).
• Custom/special orders.
• Items worn, altered, or missing original packaging.

3. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed within 2 business days to the original payment method.
• Refunds do not include shipping costs unless the return is due to an error on our part.

4. Exchanges

• We only replace items if they are defective or damaged.
• If you need an exchange for the same item, please contact us at [customer support email].

5. Late or Missing Refunds

• If you haven’t received a refund yet, please check your bank statement.
• Contact your bank or payment provider, as processing times may vary.
• If you still have issues, reach out to us at [customer support email].

6. How to Request a Refund or Return

To initiate a return or refund request, contact us at:
[Customer Support Email]
Please include your order number and clear photos of the issue.

7. Changes to This Policy

Luxury Work Wear reserves the right to update this Refund Policy at any time. Please review it periodically for any changes.